Privacy Policy
Privacy Policy
Effective Date: April 2, 2026
AIRR LLC ("ServiceSpark," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at https://www.tryservicespark.com (the "Site"), communicate with us, or use our services, including our AI receptionist and SMS notification platform for home service businesses.
Effective Date: April 2, 2026
AIRR LLC ("ServiceSpark," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at https://www.tryservicespark.com (the "Site"), communicate with us, or use our services, including our AI receptionist and SMS notification platform for home service businesses.
Effective Date: April 2, 2026
AIRR LLC ("ServiceSpark," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at https://www.tryservicespark.com (the "Site"), communicate with us, or use our services, including our AI receptionist and SMS notification platform for home service businesses.
Information We Collect
a. Information You Provide
We collect information you provide when using ServiceSpark, including:
Name
Business name
Email address
Phone number
Business details
Billing information (if applicable)
b. Information Collected Through the Service
When ServiceSpark handles inbound calls on your behalf, we may collect:
Customer name
Customer phone number
Service address
Job details or request
Preferred appointment time
c. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser and device information
Pages visited and usage data
How We Use Information
We use collected information to:
Provide and operate the ServiceSpark service
Deliver call summaries and job details
Send notifications via SMS and email
Communicate with you
Improve our service
Maintain security and prevent misuse
How We Share Information
We do not sell or rent your personal information.
We may share information:
With service providers strictly to operate the platform
With SMS delivery providers (such as Twilio) for message delivery only
When required by law or legal process
In connection with a business transfer (e.g., acquisition or merger)
SMS Communications
ServiceSpark sends SMS messages as part of its core functionality, including job notifications and updates.
Message frequency varies
Message and data rates may apply
You can opt out at any time by replying STOP
For assistance, reply HELP
We do not share, sell, or use phone numbers for marketing purposes.
Your Choices
You may:
Request access to your data
Request correction or deletion of your data
Opt out of non-essential communications
To make a request, contact us at the email below.
Data Security
We use reasonable security measures to protect your information.
However, no system can be guaranteed 100% secure.
Data Retention
We retain information only as long as necessary to provide our services and meet legal obligations.
Children’s Privacy
ServiceSpark is not intended for individuals under the age of 13, and we do not knowingly collect data from children.
Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Contact Us
AIRR LLC (ServiceSpark)
Lehi, UT 84043
help@tryservicespark.com
Information We Collect
a. Information You Provide
We collect information you provide when using ServiceSpark, including:
Name
Business name
Email address
Phone number
Business details
Billing information (if applicable)
b. Information Collected Through the Service
When ServiceSpark handles inbound calls on your behalf, we may collect:
Customer name
Customer phone number
Service address
Job details or request
Preferred appointment time
c. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser and device information
Pages visited and usage data
How We Use Information
We use collected information to:
Provide and operate the ServiceSpark service
Deliver call summaries and job details
Send notifications via SMS and email
Communicate with you
Improve our service
Maintain security and prevent misuse
How We Share Information
We do not sell or rent your personal information.
We may share information:
With service providers strictly to operate the platform
With SMS delivery providers (such as Twilio) for message delivery only
When required by law or legal process
In connection with a business transfer (e.g., acquisition or merger)
SMS Communications
ServiceSpark sends SMS messages as part of its core functionality, including job notifications and updates.
Message frequency varies
Message and data rates may apply
You can opt out at any time by replying STOP
For assistance, reply HELP
We do not share, sell, or use phone numbers for marketing purposes.
Your Choices
You may:
Request access to your data
Request correction or deletion of your data
Opt out of non-essential communications
To make a request, contact us at the email below.
Data Security
We use reasonable security measures to protect your information.
However, no system can be guaranteed 100% secure.
Data Retention
We retain information only as long as necessary to provide our services and meet legal obligations.
Children’s Privacy
ServiceSpark is not intended for individuals under the age of 13, and we do not knowingly collect data from children.
Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Contact Us
AIRR LLC (ServiceSpark)
Lehi, UT 84043
help@tryservicespark.com